ABS Help Desks

ABS general phone numbers, address, and alphabetical staff directory

ABS Area Accountants for CU-Boulder

For Boulder campus employees, your first stop for accounting and finance questions. Start here if you're not sure who to call. Look up your area accountant here.

• Carrie Howard

  • 303-492-1071

  • Carrie.Howard@colorado.edu

  • Chancellor's Area; Vice Chancellor for Student Affairs Units, Research and Graduate School Areas.

• Leila McCamey

  • 303-492-0794

  • Leila.Mccamey@colorado.edu

  • Provost and Executive Vice Chancellor for Academic Affairs - Arts & Sciences Units; Vice Chancellor for Administration Units; Senior Vice Chancellor and Chief Financial Officer Units.

• Jenny Shao

  • 303-492-2429

  • .Jenny.Shao@colorado.edu

  • Provost and Executive Vice Chancellor for Academic Affairs - Non A&S Academic Units; Academic Support Units, Vice Chancellor ODECE.

• Chris Zetterholm

  • 303-735-6570

  • accounting@colorado.edu

  • New FOPPS set-up and changes to fiscal roles and/or attributes on speedtypes.

Grant Accountants

• For help with your Fund 30/31 sponsored projects.

• SPA@colorado.edu Use this general purpose email address if you don't know who to email

• ePERS help: epers@colorado.edu

Non-ABS Help Desks: (in alphabetical order)

Bursar

• Accounting Control

• BRS.accounting@colorado.edu for help with subcode set-up

• cashmgmt@colorado.edu Office of Cash Management to inquire about unclaimed revenue

CUConnect Portal

• IT Service Center 303-735-HELP

• help@colorado.edu

• Offers help with questions about technical workings (or errors) in the CUConnect portal.

Finance and Procurement Service Center (PSC)

• Help Desk (303) 837-2161

• FinProHelp@cu.edu (preferably use Supportworks below)

• Supportworks accessible from my.CU portal homepage. Click on the UIS Helpline link to access a “Log a New Incident” web form. Select FinProHelp in the drop down list. When the next drop down list opens, select the contact reason that best matches your issue.

• For travel help or to cancel Travel Authorizations: travel.office@cu.edu

• Offers help with

  • Accounts Payable

  • Encumbrances

  • Finance and Reporting Systems — Problems or questions on running financial reports in the Finance System (PeopleSoft) or the Reporting System (Cognos).

  • Fiscal and Procurement Policies/Procedures

  • Payment status on invoices

  • Payment Vouchers

  • Procurement Card

  • Purchasing (Purchase Orders, Requisitions, Standing Purchase Orders)

  • Travel

  • Vendor information

Internal Audit

• 303-492-9730

• Located at 4840 Pearl East Circle, Suite 102, Boulder, Colorado 80301

• Campus Box: 32 SYS

• Jean.Stewart@cusys.edu

• Offers help with

  • Reporting fiscal misconduct, fraud, theft, embezzlement, abuse, or waste of university resources.

  • Informal and formal opportunities to help develop the University community in understanding and using sound business practices.

Office of Contracts and Grants (OCG)

• Main OCG phone line (303) 492-6221

Office of University Controller

• Help Desk (303) 315-2846

• Contact information

• Forms and Other Resources

Payroll and Benefits Services (PBS)

• Help Desk (303) 735-6500

• Offers help with

  • Benefits

  • Payroll 

  • PeopleSoft Human Resource Management System (HRMS)

  • International Tax Specialist for international payments to companies and individuals. Alicia Dandeneau, 303-735-0816 alicia.dandeneau@cusys.edu or
    Kendra Zafiratos, 303-735-5534 kendra.zafiratos@cusys.edu

Planning, Budget, and Analysis (PBA)

• 303-492-8631

• ucb.budget@colorado.edu for anything related to your budget

• Jan Baker, 303-492-8926, janet.baker@colorado.edu for Budget JE questions

• Offers help with budget development, and Budget Journal Entries (BJEs)

Procurement Card Administration

• Help Desk (303) 315-2847

• Procurement.Card@cu.edu

• Offers help with

  • Procurement Card Program questions

  • Becoming a Procurement Card holder, approving official, or reallocator.

University Information Systems (UIS – formerly UMS)

• Help Desk (303) 492-9457

• Offers help with

  • Passwords (Contact UIS only if your password is expired or locked and you haven’t yet set up questions and answers in the self-service password system. Otherwise, use the self-service process.)

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